Returns & Exchanges
At Wonders of Yemen, we stand behind the quality of our authentic artisanal goods and offer a 30-day return window for items in their original condition. We aim to ensure your complete satisfaction with every unique piece of Yemeni heritage you purchase from our collection.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare Your Package
Carefully pack the item in its original packaging, ensuring that all tags and traditional certificates of authenticity are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our artisans inspect the returned item for quality assurance, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing